Forums
Tuesday 21 September
Sustainable Development Forum & Responsable tourism
14h30-15h30 IFTM Top Resa talk 1
Responsable tourism: Viable option or marketing stunt?
The term “sustainable tourism” is increasingly bandied about today, but is it really more than a buzzword? Has the financial crisis brought sustainable tourism to a standstill? Good intentions, speeches and publicity are all very well but is the tourism sector making a genuine attempt to seize this excellent opportunity to kick-start demand?
16h30- 17h30 IFTM Top Resa talk 2 in association with Massive Good
An innovative financing system to encourage responsible tourism
Poor and developing countries are the worst hit by diseases such as tuberculosis, malaria and AIDS. Public funding for tourism is scarce and the tourism sector has therefore set up a unique financing system. The fledgling system takes the implications of all tourism-related purchases into account. How is it working, and does this innovative financing system really have a future?
Wednesday 22 September
Business Tourism & Corporate Events Forum
10h30-11h30 IFTM Top Resa talk 3 in partnership with ANAE
“Trends in the MICE industry, consumption, budgets, destinations, purchasing lead times, etc.”
11h45-12h30 IFTM Top Resa talk 4 in partnership with ANAE
“Best practice for buyer/supplier relations in the corporate events sector”
12h45 ANAE reception
Production, Destination and Consumption in Tourism Forum
14h30-15h30 IFTM Top Resa talk 5 in partnership with Echo Touristique
2000-2010: A decade of change in French travellers’ preferred destinations
L’Echo Touristique’s annual tourism awards list offers a wide-ranging overview of French consumer behaviour when it comes to tourism-related purchases. It reports the strategic choices that tour operators have made and analyses whether these choices have paid off – or not.
16h30-17h30 IFTM Top Resa talk 6 in partnership with Raffour Interactif
The changing face of tourism: The travel agency perspective
How do travel agencies see leisure tourism evolving over the coming decade? What is their view of their customers, Internet and new technology, environmental issues and the development of tourism worldwide? Consulting firm Raffour Interactif has compiled a study which provides exhaustive and unexpected insights into the current mindset of travel agencies.
Thursday 23 September
Distribution Forum
10h30-11h15 IFTM Top Resa talk 7 in partnership with Amadeus/Tour Hebdo
The travel agency business: Facts and fiction
Amadeus and Tour Hebdo have carried out a wide-ranging survey to investigate the motivations of French travel agents – their reasons for choosing to work in the travel trade, their current situation and future expectations. A compilation of responses from actual travel agents, the survey provides an accurate picture of the workings of an extremely interesting yet often little-known profession.
11h30-12h30 IFTM Top Resa talk 8 in partnership with Tour Hebdo
The top French travel agency networks
Tour Hebdo has drawn up a detailed classification of the top 30 French travel agency networks. This overview of the agency network scene provides insights into a number of developments – the profitability of these networks, their geographic spread, the percentage of online sales etc. Competition on the network market is tougher than ever before, at regional as well as national level.
Corporate & Business Travel Forum
14h30-15h30 IFTM Top Resa talk 9 in partnership with Voyages d’Affaires magazine
The business tourism market in a post-crisis economy
Corporate travel spending policies have gone through a sea change over the past two years as a result of the financial crisis. The magazine Voyages d’Affaires is organising a panel discussion involving the major suppliers on the market to focus on the new best practices.
16h30-17h30 Talk in partnership with DéplacementsPros.com/ Mondiale Assistance
The Voyage d’Affaires survey
The third annual survey analyses and measures the expectations of French business travellers as regards their travel habits, choices and safety. There is a new feature this year: the survey will attempt to identify the key economic trends in the sector. A sociologist and some travel managers will discuss the results – which as always are eagerly awaited.
18h00- 19h00 The Lauriers du Voyage d’Affaires awards ceremony in association with Déplacements Pros and Thalys.
The Lauriers du Voyage d’Affaires
The companies with the best business travel programmes will be awarded prizes for their know-how and innovation in five categories: airline companies, hotels, technological innovation, services and sustainable development.There will be a special prize for the best Travel Manager 2010.
Friday 24 September
Winning Technologies in Tourism forum
10h30-11h15 IFTM Top Resa talk 11 in partnership with I-tourisme magazine
The best web services to expand your business
I-tourisme magazine will be organising an instructive, hands-on seminar on making the most of CRM, Web 2.0, social media, mobile commerce, video etc.
11h30-12h30 IFTM Top Resa talk 12 in partnership with I-tourisme magazine
Wooing web surfers
Implementing an efficient online strategy so as to continuously improve your e-commerce conversion rate is key to attracting consumers to your website and encouraging them to buy your products. Three e-commerce specialists will be discussing the issue at a debate organised by the magazine I-tourisme.
Tourism students and future professionals forum
13h30-14h30 IFTM Top Resa talk 13 in partnership with the FFTST
Responsible tourism: Jobs and opportunities
15h00-16h00 IFTM Top Resa talk 14 in partnership with the FFTST
E-tourism and visitor expenditure
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