8.30-9.45 : Meeting of ANAé Contractors Club (by invitation)
10.00-12.00 : MICE speed-dating - Innovations in the MICE sector: do some deals!
1.30-2.00 : ANAé report on the MICE market
2.00-2.45 : Destinations - Tourist Offices: how to sell to the MICE market (using attractiveness and events).
2.45-3.30 : Quality certification for agencies and DMCs: improving service quality
3.30-4.30 : The “Best of” MICE Travel