2023 Program

The tourism sector has not been spared by the employment crisis. A fast-paced, passionate profession, and the often-precarious position of women are factors that the profession must take into account. The industry must show its transformation towards a better work-life balance, multiple careers, and professions that contribute to openness, in which skills are developed throughout life. 

Between environmental constraints, budget restrictions and the safety and well-being of travelers, companies are being forced to review their business travel policies, and suppliers are having to adapt and offer more appropriate solutions and services. IFTM will be an opportunity to take the pulse of this sector. 

Cycle of conferences on the French market, new product pitches and the traditional Wonder France Festival. Destination France will be in the spotlight this year. The last three years have both shown the limits of long-distance travel and reinforced the desire to go local. It will be interesting to see how players have organized themselves to meet these new stakes for both individual and group travel.

A seamless experience. That's what customers want: everything running smoothly before, during and after their trip. That's easy to say, but more complicated to deliver, as they are connected in so many ways (multi devices). They need a comprehensive offer, which means multi-channel. They need to be inspired, to be accompanied when booking, when preparing their trip, to be able to interact during their trip and afterwards... AI, Web3, metaverse are also part of this digital transformation of the sector which needs to accelerate. Every morning at the show, trends and innovations will be discussed in the Agora room.

The leisure sector is changing. Customer needs are evolving, and climatic and environmental constraints are imposing changes. Producers and destinations have understood this, and are offering new products based on experience, a taste for travel and responsibility. They will be keen to share these transformations and new products, both outgoing and incoming.

The world of work is one that has changed the most in recent years, with the widespread introduction of telecommuting, remote or hybrid working. One of the consequences of this evolution is the need to get together or see each other differently. MICE and small meetings in particular have exploded and will have a special place at IFTM this year with the launching of MICE Village.

The last three years have highlighted the urgent need for us all to rethink our business models in a more responsible way. IFTM Top Resa will provide an opportunity to take stock of developments in responsible tourism, labels and approaches, and to exchange best practices.